Every WhatsApp feature your business will ever need - in one place
From your first broadcast to your thousandth automated reply: marketing, chatbot automation, team inbox, commerce, CRM, analytics and a full developer stack, built on the official WhatsApp Business API.
Reach every customer, at official WhatsApp rates
Plan, personalise and send campaigns to your entire list - segmented, scheduled and tracked, with zero risk of your number getting flagged.
Bulk Broadcast
Send to your full contact list in one go, personalised per recipient with name, order ID and custom fields.
Campaign Scheduling
Queue campaigns for the right send time - even across time zones for international customers.
Audience Segmentation
Filter by tag, city, order history, cart value or last-active date before you hit send.
Template Manager
Draft, submit and track Meta template approvals - approved, pending or rejected, all in one screen.
A/B Campaign Testing
Test two message variants on a sample audience, then auto-send the winner to the rest of the list.
Click & Link Tracking
See exactly who clicked which link in your broadcast, down to the individual contact.
Rich Media Templates
Images, PDFs, videos and carousels inside your templates - not just plain text.
Opt-in / Opt-out Manager
Auto-honour STOP replies and manage consent lists to stay compliant with Meta's messaging policy.
Delivery & Read Analytics
Sent, delivered, read and replied - broken down by campaign, template and hour of day.
Segment first, broadcast second
Every broadcast starts from a live segment - not a static export. Build a segment once ("Ordered in last 30 days, city = Gwalior, cart value > ₹1,000") and every future campaign can reuse it, updated automatically as customers move in and out.
- Save unlimited custom segments
- Live audience-size preview before sending
- Exclude anyone messaged in the last 24 hours automatically
Automate the conversations you answer every day
Build flows once - FAQs, lead qualification, order status, appointment booking - and let AyuChat handle them around the clock.
Visual Flow Builder
Drag-and-drop conversation flows with branches, delays and conditions - no code required.
Smart Auto-Reply
Instant answers to FAQs, trained on your catalogue, policies and past conversations.
Keyword Triggers
Any incoming word or phrase - "price", "order", "cancel" - instantly routes to the right flow.
Drip Sequences
Time-based journeys - welcome message on day 0, tips on day 3, offer on day 7 - sent automatically.
Multi-language Bot
Detects and replies in Hindi, English or 10+ regional languages, no separate flow per language.
Lead Qualification Bot
Ask budget, timeline and intent automatically, then hand off only sales-ready leads to your team.
Order & Shipping Bot
Auto-replies with live order status and tracking links, pulled straight from your store.
Appointment Booking
Customers pick a slot inside the chat; it syncs straight to your calendar with a reminder flow.
Away & Business Hours
Automatic after-hours replies with expected response time, so no message goes unacknowledged.
Human Handoff
The bot recognises frustration or complex asks and hands the chat to a live agent, with full context.
One flow builder, every use case
The same canvas that powers a simple FAQ auto-reply also powers a 12-step lead-qualification funnel. Branch on customer replies, add delays, tag contacts, and trigger a broadcast - all from the same visual builder.
- Conditional branching on any customer reply
- Test a flow in a sandbox chat before publishing
- Version history - roll back to any earlier flow draft
One inbox, your whole team, zero crossed wires
Every WhatsApp conversation lands in a shared inbox your team can split, tag and close together - no more "who replied to this?" on group chat.
Shared Team Inbox
Every customer conversation in one place, visible to your whole team in real time.
Auto-Assignment Rules
Route new chats to the right agent or team by keyword, city or time of day.
Internal Notes
Leave private notes on a chat that the customer never sees - visible only to your team.
Canned Responses
Save your best replies once, insert them in one tap across every agent's inbox.
Tags & Labels
Organise conversations by stage, priority or issue type at a glance.
SLA & Response Timers
Get flagged the moment a chat crosses your promised response time.
Agent Performance Reports
Response time, resolution rate and chat volume, per agent and per team.
Full Conversation History
Every message, note and tag ever exchanged with a contact, searchable in seconds.
Turn conversations into completed, paid orders
Browse, checkout and pay - without the customer ever opening a separate app.
Catalogue Commerce
Customers browse your product catalogue and add to cart, directly inside the chat window.
Abandoned Cart Recovery
Automatic nudges the moment checkout stalls, with the exact items left behind.
Razorpay Payment Links
Send a secure payment link inside the chat, get notified the instant it's paid.
Order Confirmation Bot
Instant confirmation the moment an order is placed - no manual follow-up needed.
Shipping & Delivery Updates
Real-time tracking sent automatically as the order moves through each shipping stage.
COD Confirmation Flow
Auto-confirm cash-on-delivery orders to cut return-to-origin rates.
Post-Purchase Review Bot
Request a rating or review automatically once a delivery is confirmed.
Repeat-Order Reminders
Nudge customers to reorder consumables, based on their last purchase cycle.
Cart recovery that pays for itself
The moment a checkout is abandoned on your store, AyuChat sends a WhatsApp message with the exact items left behind and a one-tap payment link - before the customer has even closed the tab.
- Fires within minutes of an abandoned checkout
- Optional discount nudge on the second follow-up
- Pay-in-chat via Razorpay, no redirect needed
A customer profile for every conversation
Every contact keeps a full history - purchases, chats, tags and notes - so any agent picks up right where the last one left off.
Unified Contact Profiles
Name, orders, chat history and custom fields, all on one card.
Custom Fields
Track anything specific to your business - plan type, renewal date, loyalty tier.
Bulk Import / Export
Bring in contacts from a spreadsheet, or export any segment for reporting.
Activity Timeline
See every touchpoint - message, purchase, tag change - in chronological order.
Lifecycle Stages
Move contacts through lead, customer and repeat-customer stages automatically.
Duplicate Detection
Merges contacts that message from a new number automatically, keeping history intact.
Know what's working, down to the message
Campaign performance, agent output and revenue impact - in dashboards built for weekly reviews, not data science.
Campaign Analytics
Sent, delivered, read, replied and clicked - per campaign, per template.
Revenue Attribution
See which broadcast or flow directly led to a paid order, in rupees.
Response Time Reports
Average first-response and resolution time, team-wide or per agent.
Funnel Reports
Track a contact from first message to purchase, and spot exactly where drop-off happens.
Custom Dashboards
Pin the exact metrics your team checks weekly to one shared view.
Scheduled Report Emails
Get a weekly performance summary in your inbox - no login required.
Every rupee, traced back to a message
Revenue attribution links every paid order to the exact broadcast or automated flow that triggered it - so you know which campaigns are worth repeating, and which aren't.
- Order value linked automatically via Razorpay
- Compare ROI across campaigns side by side
- Export any report to CSV for your finance team
Works with the tools you already run your business on
Connect your store, payments, sheets and workflow tools - no engineering team required.
ShopifyE-commerce
WooCommerceE-commerce
RazorpayPayments
ZapierWorkflow
Google SheetsData
HubSpotCRM
SalesforceCRM
SlackNotifications
Google CalendarScheduling
WebhooksCustom
A REST API documented the way you'd document it yourself
Send templated messages, receive delivery webhooks, and manage contacts and flows programmatically.
- → Messages API - send templates, media and interactive replies
- → Webhooks - delivery, read receipts and inbound messages in real time
- → Contacts & Flows API - manage segments and trigger automations
- → Node, Python and PHP SDKs, maintained by our team
curl -X POST https://api.ayuchat.in/v1/flows/trigger \
-H 'Authorization: Bearer {token}' \
-d '{
"flow_id": "cart_recovery_v2",
"contact": "+919876500000",
"variables": {"cart_value": "2340"}
}'
// → 200 OK, flow_run_id: "run_88a2f1"
Built on the official WhatsApp Business API
Your number, your data and your customers' consent, handled the way Meta requires - nothing grey-market about it.
Official Meta-Verified API
Every account runs on the official WhatsApp Business API - no cloned or unofficial numbers.
Encrypted Data Storage
Messages and contact data encrypted at rest and in transit.
Consent & Opt-out Enforcement
STOP requests are honoured automatically across every campaign, permanently.
Role-Based Access Control
Control exactly what each teammate can see and send, by role.
Audit Logs
Every campaign sent and flow published is logged with who, what and when.
99.9% Uptime SLA
Message delivery infrastructure built for uptime your business can depend on.